Service Submission Form US
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Customer Information
Company *
Phone *
Street / No. *
Contact Name *
Shipping Contact
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E-Mail *
Invoicing Contact
Country *
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Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burma/Myanmar
Burundi
Byelorussian SSR
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Democratic Republic of Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
English external
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Isla
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia, The Former Yugoslav
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
None
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territory, Occupie
Panama
Papua New Guinea
Paraguay
Peru
Phillippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Vincent & the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Serbia and Montenegro
Serbien
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sa
South Korea
Spain
Sri Lanka
St. Maarten
St. Pierre and Miquelon
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
US Virgin Islands
Uganda
Ukraine
United Arab Emirates (UAE)
United Kingdom
United States
United States Minor Outlying I
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wallis and Futuna Islands
Western Sahara
Yemen
Yugoslavia
Zambia
Zimbabwe
Kosovo
Japan
Montenegro
Product Specification
Item Name
Identification L#
Serial L#
Problem Definition
Description of Problem *
Date of Failure
Enviromental Conditions
Service Location & Urgency:
1. This Service Case should be handled by the following location: *
New York
Texas
California
Standard Turnaround Times: New York: 48-72 hours & Texas and California: 5 business days.
2. If this Service Case is urgent please mark this box.
(if you mark this box you agree to the Terms & Conditions as stated below for Urgent Repairs.)
Terms & Conditions:
Repairs are billed at $100 per hour plus the cost of the parts.
Urgent Repairs will be billed at $175 per hour labor charge and subject to parts availability.
Shipping and invoicing information will be sent to the contact listed above.Please respond with the requested informatlon as quickly as possible so your product can be returned in a timely manner.
If you wish to pick up your equipment in person, you must provide payment and written notice 24 hours in advance to
ServiceAdmins@arri.com
.
Note: You do NOT need an RMA number for service or warranty service.